Free Trial

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Your free trial gives you a full day of free conversations with any of our team members. The trial starts whenever you submit your payment information. At the end of the 24 hour trial, your payment method will be charged the monthly subscription fee. Your payment method will not be charged if you cancel your subscription before the end of the trial. 

How To Cancel Subscription

The order confirmation email you received has a link to your order. You can manage your subscription from there. If you are having trouble finding the order confirmation email, please send a cancelation request email to support@elliegrid.com before the trial period ends. If your payment method is charged, but you sent an email before the end of the trial, we will give you a refund.